Full job posting here: https://www.bigcitymountaineers.org/careers/interim-regional-program-manager-sf-bay-area
Position Overview
The SF Bay Area Interim Regional Program Manager (RPM) is responsible for all aspects of BCM programming based out of the SF Bay Area for the 2025 program season. This includes ensuring that all logistics and details pertaining to packing out and bringing back in BCM’s day trips, overnights, and weeklong backcountry expeditions for youth are completed. This also includes coordination and scheduling with BCM’s youth agencies, instructors, and volunteers, supporting a small team of instructors, and oversight of BCM’s budget for the SF Bay Area region.
The SF Bay Area Interim RPM will be the sole full time staff representative in the region, will work from a home office, and will need to be physically located near BCM’s storage unit in Point San Pablo, Richmond for the duration of their term of employment. The RPM can expect to be on site at BCM’s gear storage facility, and may need to travel locally to tend to logistics such as food shopping, laundry, and van pickups.
Job Duties
Stakeholder Engagement
The Interim RPM will maintain clear and consistent communication with various stakeholders in their region and colleagues internally, promoting a culture of safety and inclusion that centers’ youth and partner agency’s expeditions needs. The RPM maintains relationships with three main stakeholder groups: Youth Agency Partner staff, instructors, and volunteers. The RPM is expected to communicate logistics, including updates and changes to schedules and plans, to all three groups of stakeholders so that all adults involved in a BCM trip feel prepared, informed, and resourced. More specifically:
Communicate with youth agency partner staff to ensure registrations, surveys, and trip enrollments are happening on schedule
Supply youth agency partners with logistical information and trip resources such as packing lists and program manuals
Confirm instructors for trips as well as admin days before and after overnights and expeditions
Coordinate volunteer schedules for admin days and on-trail volunteering, delegate admin day tasks to volunteers, ensure volunteers are properly resourced with items such as packing lists and program manuals.
Program Logistics and Administration
The RPM is responsible for overseeing the various logistical and administrative tasks associated with getting BCM day trips, overnights, and expeditions into the field successfully. BCM will supply the RPM a checklist of items that need to be done for each trip. This includes (but may not be limited to): gear inventory management, food and supply procurement, picking up rented vans, laundry and cleaning.
The Interim RPM will collaborate with other Regional Managers and the National Program Director to keep accurate records of programs, participants, and events using BCM’s data management systems. This includes inputting and tracking student and adult participation in programs using Salesforce, and administering surveys and assessments. At the conclusion of the program season, the interim RPM will be asked to complete various tasks to wind the region down.
Risk and Safety Management
RPMs are expected to actively manage risk as it directly and indirectly applies to outdoor programs. During the program season this includes reviewing relevant information on student registration forms, waivers, and other key documents, conducting thorough pre-trip briefings and post trip de-briefings with instructors and volunteers, equipment inspection and management, serving as an on call resource for programs in the field, and managing emergency and incident response procedures with the support of the broader BCM team.
Role Requirements
Personal and professional values consistent with BCM’s mission, values, and principles, centering the unwavering belief in the power of nature-based experiences to help youth strengthen life skills and build community
Residence in or near The SF Bay Area, and specifically Richmond, CA
Current Wilderness First Responder (WFR) certification, or equivalent, as well as training and experience managing and responding to physical, emotional, and situational risks inherent in youth outdoor programs, including experience serving in an on-call capacity
Personal or professional experience, familiarity, and comfort in backcountry and outdoor settings that involve hiking, camping, and backpacking
Demonstrated experience in outdoor program development, facilitation, and management, specifically managing backcountry trip logistics for groups (preferably with youth groups)
Experience working from a home office and/or remotely, including capacity to work independently as the sole full time staff member in a geographic region with remote supervision and comfort with technology platforms that enable effective remote collaboration with a national team
Clean driving record and reliable transportation to travel locally to meet in-person with agency partners
Prior professional experience working with youth from disinvested communities and racially, ethnically, and socioeconomically diverse groups, ages 12-18, preferably in outdoor, educational, or outdoor education settings
Qualifications
Familiarity with the local communities BCM works in, and the natural areas BCM utilizes on its courses (including Marin Headlands, Point Reyes, Stanislaus National Forest, Desolation Wilderness)
Prior or current experience working in youth-serving nonprofits of BCM’s general size
Ability to work both collaboratively and independently, and to know when each is required
Interpersonal awareness, ability to cultivate trusting interpersonal relationships and connect with people across lines of difference
Demonstrated capacity to manage complex administrative details, including maintaining accurate and complete data
Ability to communicate clearly and effectively in multiple formats (written and verbal) and to diverse audiences
Track record of successfully problem solving and responding when challenges arise in the field
Comfort giving and receiving feedback up a supervisory hierarchy
Ability to set priorities and manage multiple projects and accountabilities simultaneously, including the ability to be self-directed in moments of potential ambiguity
Ability to inspire passion for BCM’s work and programs, internally and externally
Strong understanding of current outdoor industry / outdoor education safety standards and best practices for organized backcountry travel
Willingness to hold self and others accountable for all program and organizational policies
Employment & Compensation
This is a temporary part time salary non-exempt position, with an hourly pay rate of $25/hr. The Regional Program Manager will be expected to work a maximum of 32 hours/week, depending on trip schedules and other job requirements. This position is eligible to receive medical, dental, and vision insurance after one month of employment. This position will report to and will be supported by BCM’s National Program Director.
The start date for this position is May 19, 2025, and will end by August 31, 2025.
BCM will be hiring a permanent Regional Manager for the SF Bay Area Region to start in September, 2025. If the Interim Regional Manager is interested in the permanent role, they will automatically be entered into the final round of interviews with no need to resubmit a resume or cover letter.
How to Apply & Timeline
Please submit a current resume and thoughtful cover letter detailing why you believe your experience, capacity, and passions align with BCM’s needs to jobs@bigcitymountaineers.org. In your cover letter, be sure to address the following:
Your professional experience and track record of success working in roles similar to this one
Your personal “Why”, both in terms of our mission and why this is the right moment and role for you in your professional path
How your personal identity and/or lived experiences play a role in your motivation and ability to do this work
Please combine both documents into a single PDF file, and use the subject heading format [Your Full Name] – BAY Interim Regional Program Manager Application. (there are several free PDF creator tools online to help you with this)
